Trial ends

When the 14-day trial ends, access changes according to the current subscription state. If you want to keep using the product without interruption, review your subscription before the trial end date.

What happens at the end of the trial

• If a valid payment method is on file, the subscription starts and the first charge is taken.
• If no payment method is available, the account becomes read-only until billing is updated.
• Billing dates are based on the subscription start or renewal date, not when you last open the app.

If a payment fails

When a payment fails, WonderMoney sends a dunning sequence of emails with a recovery path. Each email explains how to update the payment method and restore access. You can also update the payment method on the billing page directly.

You can manage which lifecycle emails you receive in your email preferences.

What to check

• The trial end date in your billing or subscription page.
• Whether a payment method is saved and current.
• Whether the subscription is active or still pending.

What to do next

1. Open billing and subscription settings.
2. Review the subscription options and trial status.
3. Update the payment method if needed.
4. Confirm the change before the trial ends.

Common mistakes

• Waiting until after the trial ends to add a payment method.
• Checking the account from a different account or workspace.
• Assuming the trial renews automatically without a saved payment method.

Related pages

• Subscription and trial
• Manage subscription
• Update payment methods
• Billing history
• Billing problems